Terms & Conditions
Service Limitations & Safety
Devon Property Support provides professional oversight and general maintenance services only. We are not a firm of chartered surveyors or structural engineers. Specialist work—including but not limited to gas work (Gas Safe), major electrical installations (NICEIC/NAPIT), structural repairs, or specialist installations—must be independently carried out by qualified, certified contractors. We operate primarily within Exeter and the surrounding areas of Devon.
1. Use of the Website
By accessing the Devon Property Support website, you agree to comply with these terms. The content provided is for general information purposes relating to our property management oversight services. Intellectual property rights for all website content remain with Devon Property Support.
2. Service Description & Scope
Our services include structured property inspections, maintenance support, contractor coordination, key holding, and general oversight for holiday let owners. The scope of maintenance work is strictly limited to minor repairs and general upkeep. Where expert intervention is required, we will highlight the need for specialist contractors.
3. Subscriptions, Pricing & Payment
Oversight services are provided through subscription-based pricing plans. Payment terms for all plans and any additional services will be detailed at the commencement of service. Subscriptions can be managed or cancelled by contacting us directly. We reserve the right to change our services or pricing with appropriate notice to our clients.
4. Liability & Third-Party Coordination
While we coordinate with third-party contractors, we do not accept liability for their work, performance, or any resulting damages. Our limitation of liability is restricted to the specific oversight and general maintenance tasks performed directly by our staff. Owners retain ultimate responsibility for property compliance and safety certifications.
5. Changes & Enquiries
We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of the new terms. For any enquiries regarding these Terms & Conditions, please contact us at devonpropertysupport@gmail.com or call 07462917618.
Legal Documentation
Terms & Conditions
1. Use of Website & Service Description
By accessing or using the Devon Property Support website and services, you agree to be bound by these Terms & Conditions. Devon Property Support provide structured local oversight for self-managing holiday let owners. Our core services include regular property inspections, practical maintenance support, secure key holding, emergency access coordination, and oversight of property standards. We act as a trusted local representative to ensure your property is professionally monitored and maintained while you retain full control of your bookings and guest communications.
2. Scope of Maintenance Work & Exclusions
Our maintenance services are strictly limited to minor repairs and general property upkeep designed to prevent escalation of wear and tear. This includes tasks such as leak investigation, re-sealing, minor plumbing fixes, furniture repairs, and general remediation.
Specialist Contractors & Exclusions
Devon Property Support does not provide specialist trade services. Works involving gas installations, major electrical circuits, structural repairs, or complex specialist installations must be carried out by appropriately qualified and insured contractors. We can coordinate access for these professionals, but the legal responsibility for these works remains between the owner and the specialist contractor.
3. Subscription Services & Pricing
Services are provided via structured subscription plans (Essential, Enhanced, and Premium Oversight) or on a pay-as-required occasional support basis. Pricing for subscription plans starts from £80 per month. Additional labour beyond plan allowances and all physical materials are billed separately. We reserve the right to review and adjust pricing for services with appropriate notice to existing subscribers.
4. Payment, Subscription & Cancellation
Subscription fees are payable monthly in advance. Additional services, labour, and materials are invoiced upon completion and are due within the timeframe specified on the invoice. Clients may manage or cancel their subscription by providing the notice period defined within their specific service agreement. Failure to maintain payment may result in the suspension of oversight services and key holding privileges.
5. Limitation of Liability & Third-Party Work
Devon Property Support provides oversight and coordination but is not a full-service management agency. While we make every effort to identify issues during inspections, we are not liable for latent defects or failures that fall outside our reasonable observation. When we coordinate third-party contractors (e.g., cleaners, specialist trades), we act as a liaison only; any contract for work exists directly between the property owner and the third party. We do not accept liability for the quality, safety, or legal compliance of work performed by third-party contractors.
6. Service Availability & Geographical Area
Services are provided primarily within Exeter and the surrounding areas of Devon. Availability of on-site attendance for emergency access or inspections is subject to geographical constraints and the specific terms of the client's chosen plan. We reserve the right to decline service requests that fall outside our operational range.
7. Intellectual Property & Changes
All content on the Devon Property Support website, including text, graphics, and structure, is protected by intellectual property rights. We may modify these terms at any time to reflect changes in our services, pricing, or legal requirements. Continued use of our services following any such changes constitutes acceptance of the new terms.
Contact & Enquiries
For any enquiries regarding these Terms & Conditions, please contact us at:
Email: devonpropertysupport@gmail.com
Phone: 07462917618
Subscription, Pricing & User Obligations
Plans & Subscription Models
Devon Property Support provides professional oversight through tiered subscription plans, with Essential Support starting from £80 per month. Subscriptions provide structured monthly inspections and maintenance coordination. Pricing is reviewed periodically, and any changes to our fee structure will be notified at least 30 days in advance.
Payment Terms & Billing
Monthly subscription fees are billed in advance on a recurring basis. Fees for additional maintenance work (billed at £45 per hour labour), call-outs, and third-party materials are invoiced separately and are due within 7 days. We reserve the right to suspend oversight if account balances remain unpaid beyond standard terms.
Cancellation & Subscription Management
Subscriptions can be cancelled with 30 days’ notice. This notice period allows for a final inspection report and the secure return of any stored property keys. Management of subscription plans can be handled directly through your client dashboard or by contacting us via email.
Scope of Maintenance & Specialist Contractors
Our maintenance services cover general upkeep and minor repairs. Specialist work—including gas safety, major electrical, structural repairs, or specialised installations—must be performed by qualified contractors. Owners are responsible for appointing, vetting, and paying such professionals. We may coordinate access, but we assume no liability for third-party contractor work.
Service Area Availability
Services are provided primarily within Exeter and the surrounding areas of Devon. We aim to maintain high standards of local presence and travel beyond our primary service zone is by exception and may be subject to additional availability-based surcharges or specific mileage fees.
Geographical Area & Service Availability
Services are provided primarily within Exeter and surrounding areas of Devon.
Intellectual Property
All content included on this website, such as text, graphics, logos, images, button icons, and digital downloads, is the property of Devon Property Support and is protected by United Kingdom and international copyright laws. The compilation of all content on this site is the exclusive property of Devon Property Support. You may not reproduce, duplicate, copy, sell, or otherwise exploit any part of the website for commercial purposes without our express written consent.
Changes to Services or Pricing
Devon Property Support reserves the right to modify or discontinue any service, subscription plan, or pricing structure at any time. Revisions will be updated on this page and, where applicable, communicated to active subscribers via email. Continued engagement with our services following any modifications constitutes acceptance of the updated Terms & Conditions.
Contact for Enquiries
If you have any questions or enquiries regarding these terms, please contact us at devonpropertysupport@gmail.com or call 07462917618. Our registered service area is Exeter, Devon, United Kingdom. We pride ourselves on providing clear, professional support for all property oversight needs.
Terms & Conditions
1. Use of the Website
By accessing and using this website, you agree to comply with and be bound by the following terms and conditions of use. The content provided on this site is for general information and the promotion of Devon Property Support services.
2. Service Description
Devon Property Support provides structured property oversight including regular property inspections, maintenance support, contractor coordination, secure key holding, and general grounds/property monitoring. These services are designed for self-managing holiday let owners who require a reliable local presence.
3. Scope of Maintenance & Specialist Work
Our maintenance services focus primarily on minor repairs, preventative maintenance, and general property upkeep. Please note that Devon Property Support does not directly carry out qualified specialist work. Gas work, major electrical installations, structural repairs, or other specialist installations must be performed by appropriately qualified and certified third-party contractors.
4. Subscription Services & Pricing
Services are provided through various subscription tiers (Essential, Enhanced, or Premium oversight), starting from £80 per month. Pricing for these plans is fixed per-month; additional services requested outside the agreed subscription scope will be quoted and billed separately at our standard hourly rates.
5. Payment, Cancellation & Management
Subscription fees are billed monthly and payable in advance. One-off services or additional maintenance work will be invoiced upon completion. Clients may cancel their subscription management as per the notice period defined in their individual service agreement, typically requiring 30 days’ notice.
6. Limitation of Liability
Devon Property Support provides general maintenance and local oversight. We are not liable for property damage or financial loss resulting from the actions of third-party contractors, guest misconduct, or pre-existing structural/mechanical failures that fall outside the scope of our minor repair services.
7. Contractor Coordination & Third Parties
When specialist contractors are required, we act as a point of contact and coordination. Any contract for specialist work remains a direct legal relationship between the property owner and the third-party contractor. We monitor works for completion according to agreed reports but do not certify technical work that requires professional accreditation.
8. Service Availability & Area
Services are strictly provided within Exeter and the surrounding areas of Devon. We reserve the right to decline service requests that fall outside our primary geographical operational area to ensure response times and service quality remain high.
9. Changes to Services or Pricing
We reserve the right to modify our service offerings or pricing plans with reasonable notice. Any changes to existing subscriptions will be communicated in writing at least 30 days before they take effect. All intellectual property relating to our website content remains the property of Devon Property Support.
10. Contact Details
For any enquiries relating to these terms, please contact us at devonpropertysupport@gmail.com or via telephone at 07462917618. Our registered area of operation is Exeter, Devon.
Enquiries regarding these terms